Service Advisor (Audi) - Growth, Paid Training

Audi Riverside; Riverside (CA); Presencial; USD 50.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

Clear promotion track with growth

Flexible scheduling options

401(k) Plan

Medical, Dental, and Vision Insurance

Descripción de la vacante

Walter's Auto Group in Riverside, CA is seeking an Audi Service Advisor to own the customer experience in the service lane. You will be the first contact for customers, familiar with product offerings, inventory needs, and scheduling, ensuring smooth operations and high service quality.

The ideal candidate will have service advisor experience, a clean driving record, and CDK experience. This full-time role offers paid training, a clear promotion path, flexible scheduling, and comprehensive

Formación

• Organized, friendly personality with strong time management.
• Excellent communication skills and professional appearance.
• Valid driver’s license with at least 2 years of clean record.
• CDK experience is preferred.

Responsabilidades

• Oversee Drive Lane Flow: ensure customers receive prompt, courteous service.
• Advise customers on necessary services and explain work performed and charges.
• Communicate repair progress and updates, obtain authorization for additional work.
• Take ownership of the customer experience and handle related tasks to ensure satisfaction.
• Manage technicians’ time to maximize service efficiency and utilization of workflow.
• Distribute work among technicians to maintain smooth service operations.
• Maintain a professional appearance and demeanor at all times.

Conocimientos

Organized

Excellent communication

Time management

Herramientas

CDK experience

Descripción del empleo

Walter's Auto Group in Riverside, CA is seeking an Audi Service Advisor to own the customer experience in the service lane. You will be the first contact for customers, familiar with product offerings, inventory needs, and scheduling, ensuring smooth operations and high service quality.

The ideal candidate will have service advisor experience, a clean driving record, and CDK experience. This full-time role offers paid training, a clear promotion path, flexible scheduling, and comprehensive