Automotive Service Advisor – Grow Your Earnings

Holman Enterprises; San Diego (CA); On-site; USD 33,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Job summary

Audi San Diego, part of the Holman family, is seeking a Service Advisor to join our team. You will prepare estimates, sell maintenance and repair services, and keep customers informed through the repair process.

You will coordinate transportation, write detailed repair orders, and provide OEM part options to customers. The role requires a high school diploma or GED and about 1 year of experience in a service advisor capacity, with intermediate CDK or Reynolds and Reynolds software skills.

Qualifications

• High school diploma or GED is required.
• 1 year experience in service advisor or express service advisor role.

Responsibilities

• Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquiries.
• Performs opening and closing responsibilities
• Schedules appointments, answers phones and collects funds for services performed
• Predicts the time needed for completion and communicates with customers during repair process
• Assists with coordination of alternate transportation, rental car reservations, shuttle, etc.
• Sells maintenance services and related parts to customers
• Conducts complete vehicle walk around and presents inspection results
• Provides cost analysis of repairs and maintenance
• Writes repair orders per dealership and manufacturer policies
• Provides OEM part options information
• Performs other duties and special projects as assigned.

Education

High school diploma or GED

Tools

CDK

Reynolds and Reynolds

Job description

Audi San Diego, part of the Holman family, is seeking a Service Advisor to join our team. You will prepare estimates, sell maintenance and repair services, and keep customers informed through the repair process.

You will coordinate transportation, write detailed repair orders, and provide OEM part options to customers. The role requires a high school diploma or GED and about 1 year of experience in a service advisor capacity, with intermediate CDK or Reynolds and Reynolds software skills.