Service Advisor
Veterans Ford
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Benefits offered by this job
Job summary
Veterans Ford Tampa is seeking a motivated Service Advisor to join our growing dealership. You will greet customers, collect vehicle data, and clearly report symptoms while recommending maintenance tailored to the vehicle’s age and mileage.
You will prepare labor and parts estimates, monitor progress, keep customers updated, and explain final charges on the repair order. This role emphasizes integrity, energy, and a long-term commitment to growth.
Qualifications
- Proven record of achieving exceptional customer satisfaction.
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
- Above average energy level.
- A desire for a long term career with a growing organization.
- Personal and professional integrity.
Responsibilities
- Greet customers promptly.
- Obtain customer and vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend needed maintenance based on age, mileage and history of vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Explain all completed work and charges to customers.
Tools
Job description
Veterans Ford Tampa is seeking a motivated and experienced Service Advisor who is eager to take the next step in their career. This is a unique opportunity to join a dealership that values growth and development. If you’re ready to sharpen your skills and grow with a trusted Ford dealership, we want to hear from you!
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- Reynolds & Reynolds experience preferred
- Opportunity for Internal Promotion and Career growth
- Competitive Pay
- Employee Purchase and Service Discounts
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
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