Service Advisor

Hader Solutions; Minnetonka (MN); Vor Ort; USD 35.000 - 48.000; Vollzeit

Zusammenfassung

Hader Solutions in Minnetonka, MN seeks a customer-facing team member to deliver a smooth service experience. You will greet guests, document service needs, and clearly explain maintenance and repairs, coordinating with technicians to ensure timely completion.

You will prepare detailed estimates, secure approvals, and provide ongoing updates from check-in to delivery. The role emphasizes transparent one-price service processes and precise record-keeping, supporting a seamless customer journey

Qualifikationen

• Strong communication skills with the ability to explain technical needs in plain language.
• Excellent organizational and multitasking abilities.

Aufgaben

• Greet guests and build rapport with a customer-first approach.
• Assess and document service needs, then clearly explain recommended maintenance and repairs.
• Coordinate with technicians to ensure work is completed accurately and efficiently.
• Prepare detailed estimates and secure customer approvals.
• Provide ongoing updates from check-in through vehicle delivery.
• Follow transparent, one-price service processes and maintain accurate records.

Kenntnisse

Communication

Organization

Multitasking

Jobbeschreibung

— Customer-facing role focused on delivering a smooth service experience.

Key Responsibilities

• Greet guests and build rapport with a customer-first approach
• Assess and document service needs, then clearly explain recommended maintenance and repairs
• Coordinate with technicians to ensure work is completed accurately and efficiently
• Prepare detailed estimates and secure customer approvals
• Provide ongoing updates from check-in through vehicle delivery
• Follow transparent, one-price service processes and maintain accurate records

Qualifications & Skills

• Strong communication skills with the ability to explain technical needs in plain language
• Excellent organizational and multitasking abilities