Service Advisor

Longhondaofalbany; Athens (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401k

Full Medical benefits

Paid Vacation

Paid Training

Unlimited Earning Potential

Job summary

Long Honda Albany is seeking a service advisor to greet customers promptly, obtain vehicle information, report symptoms, and recommend maintenance. You will prepare accurate labor and parts estimates and monitor each vehicle's progress throughout the day.

Qualifications include a minimum of 1 year in a service advisory role, knowledge of automobiles, a positive attitude, a high-volume mentality, and a CSI focus.

Qualifications

• Minimum 1 year experience in a service advisory role.
• Knowledge of automobiles.
• Positive attitude.
• High volume mentality.
• CSI focused.

Responsibilities

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance base on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Skills

Service advisor experience

Automobile knowledge

Positive attitude

High volume mentality

CSI focused

Job description

Responsibilities

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance base on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Qualifications

• Minimum 1 year experience in a service advisory role
• Knowledge of automobiles
• Positive attitude
• High volume mentality
• CSI focused

What We Offer

• 401k
• Full Medical benefits
• Paid Vacation
• Paid Training
• Unlimited Earning Potential