Service Advisor

RG&T Solutions; Minnetonka (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

RG&T Solutions is seeking a Sr. Service Advisor to deliver premium customer service for high-performance vehicles in Minnetonka, MN. You will manage the full service process from check-in to delivery, ensuring a transparent, professional experience for each client.

Responsibilities include writing and reviewing repair orders, communicating repairs and pricing clearly, coordinating with technicians, and maintaining meticulous service records to protect vehicle integrity and satisfaction.

Qualifications

• Strong customer-facing communication and trust-building skills.
• Detail-oriented with the ability to manage repair order documentation accurately.
• Ability to interpret inspection findings and explain recommendations clearly.
• Collaborative mindset to work effectively with technicians and service teams.

Responsibilities

• Write and manage repair orders; review inspections and service recommendations.
• Clearly communicate recommended repairs, parts/labor details, pricing, and vehicle service outcomes.
• Coordinate with technicians to prioritize repairs and maintain accurate documentation.
• Protect vehicle integrity by ensuring correct procedures and attention to detail.
• Deliver a customer-first experience with integrity and teamwork.

Skills

Customer communication

Documentation accuracy

Inspection interpretation

Team collaboration

Job description

Sr. Service Advisor

Provide premium, transparent customer service for high-performance vehicles. Manage the full service process from customer check-in through vehicle delivery, ensuring a clear and professional experience.

Key Duties

• Write and manage repair orders; review inspections and service recommendations.


• Clearly communicate recommended repairs, parts/labor details, pricing, and vehicle service outcomes.


• Coordinate with technicians to prioritize repairs and maintain accurate documentation.


• Protect vehicle integrity by ensuring correct procedures and attention to detail.


• Deliver a customer-first experience with integrity and teamwork.

Qualifications & Skills

• Strong customer-facing communication and trust-building skills.


• Detail-oriented with the ability to manage repair order documentation accurately.


• Ability to interpret inspection findings and explain recommendations clearly.


• Collaborative mindset to work effectively with technicians and service teams.