SERVICE ADVISOR

SouthWest Toyota; Lawton (OK); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Training and development

Competitive compensation

Descripción de la vacante

SouthWest Toyota in Lawton, OK is seeking a motivated Service Advisor to be the main contact for customers at the service department. You will greet customers, listen to concerns, and coordinate maintenance and repairs with technicians to ensure quality work and timely updates.

The role emphasizes strong communication, teamwork, and customer satisfaction, with opportunities for training and career growth in a supportive dealership environment.

Formación

• Greet customers and listen to vehicle concerns.
• Suggest maintenance and repair services based on customer needs.
• Explain repair pricing and timelines clearly.
• Collaborate with technicians to ensure quality work.
• Prior Service Advisor experience preferred; learners welcome.

Responsabilidades

• Serve as the main contact between customers and the service department.
• Keep customers updated throughout the service process.
• Help meet department goals while delivering an exceptional customer experience.

Conocimientos

Customer service

Communication

Teamwork

Automotive knowledge

Descripción del empleo

SERVICE ADVISOR# SERVICE ADVISORSouthWest TMS - Lawton, OK 73505## Description# Now Hiring: Automotive Service Advisor**Southwest Toyota | Join Our Service Team!**Are you passionate about cars, customer service, and helping people? Southwest Toyota is looking for a motivated, customer-focused **Service Advisor** to join our team!As a Service Advisor, you’ll be the main point of contact between our customers and our service department, ensuring every customer receives outstanding service and a positive experience.### What You’ll Do* Greet customers and listen to their vehicle concerns.* Recommend maintenance and repair services based on customer needs.* Communicate repair recommendations, pricing, and timelines clearly.* Work closely with technicians to ensure efficient and accurate repairs.* Keep customers updated throughout the service process.* Build lasting customer relationships and maintain high customer satisfaction.* Help meet department goals while delivering an exceptional customer experience.### What We’re Looking For* Excellent communication and customer service skills.* A professional, positive, and team-oriented attitude.* Strong organizational and multitasking abilities.* Automotive knowledge or dealership experience is a plus.* Previous Service Advisor experience is preferred, but motivated candidates willing to learn are encouraged to apply.### Why Join Southwest Toyota?* Opportunity to grow your career in the automotive industry.* Supportive, team-focused work environment.* Opportunity to earn competitive compensation.* Training and professional development opportunities.### Ready to Join Our Team?If you’re driven, enjoy working with people, and want to build a successful career in the automotive industry, we want to hear from you!**Apply today to become part of the Southwest Toyota team!***Southwest Toyota is an equal opportunity employer.*