Automotive Service Advisor — Growth, Training & Customer Impact

SouthWest Toyota; Lawton (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Career growth

Training and development

Competitive compensation

Job summary

SouthWest Toyota in Lawton, OK is seeking a motivated Service Advisor to be the main contact for customers at the service department. You will greet customers, listen to concerns, and coordinate maintenance and repairs with technicians to ensure quality work and timely updates.

The role emphasizes strong communication, teamwork, and customer satisfaction, with opportunities for training and career growth in a supportive dealership environment.

Qualifications

• Greet customers and listen to vehicle concerns.
• Suggest maintenance and repair services based on customer needs.
• Explain repair pricing and timelines clearly.
• Collaborate with technicians to ensure quality work.
• Prior Service Advisor experience preferred; learners welcome.

Responsibilities

• Serve as the main contact between customers and the service department.
• Keep customers updated throughout the service process.
• Help meet department goals while delivering an exceptional customer experience.

Skills

Customer service

Communication

Teamwork

Automotive knowledge

Job description

SouthWest Toyota in Lawton, OK is seeking a motivated Service Advisor to be the main contact for customers at the service department. You will greet customers, listen to concerns, and coordinate maintenance and repairs with technicians to ensure quality work and timely updates.

The role emphasizes strong communication, teamwork, and customer satisfaction, with opportunities for training and career growth in a supportive dealership environment.