SERVICE ADVISOR

Crain Automotive Holdings, LLC; Bentonville (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

A regional automotive service provider in Bentonville is looking for an experienced Service Advisor to join their team. The role involves being the primary contact for customers, providing exceptional service during vehicle maintenance and repair. Candidates should have proven experience, excellent communication skills, and a customer-focused attitude. The ideal candidate will thrive in a fast-paced environment and possess knowledge of automotive systems. Join us to make every customer's experience a positive one.

Qualifications

• Proven SERVICE ADVISOR EXPERIENCE in an automotive service environment.
• Ability to work effectively in a fast-paced team environment.
• Knowledge of automotive systems and terminology is a plus.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Provide clear explanations of recommended services and repairs.
• Build and maintain strong customer relationships to encourage repeat business.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Customer-focused attitude

Basic computer skills

Tools

Service management software

Job description

Service Advisor

Location: Crain Kia of Bentonville

Address: 2201 SE 28th St., Bentonville, AR, 72712

Job Overview

Crain Kia of Bentonville is seeking a dedicated and experienced Service Advisor to join our team. The ideal candidate will have proven SERVICE ADVISOR EXPERIENCE and a passion for delivering exceptional customer service. As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring a smooth and positive experience throughout the vehicle maintenance and repair process.

Key Responsibilities

• Greet customers promptly and professionally upon arrival.
• Listen carefully to customer concerns and accurately document vehicle issues.
• Provide clear explanations of recommended services and repairs.
• Prepare and present service estimates and obtain customer approval.
• Coordinate with technicians to ensure timely and quality service delivery.
• Maintain communication with customers regarding the status of their vehicles.
• Process service orders, invoices, and payments efficiently.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay informed about Kia products, services, and promotions.

Required Skills And Qualifications

• Proven SERVICE ADVISOR EXPERIENCE in an automotive service environment.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced team environment.
• Customer-focused attitude with a commitment to quality service.
• Basic computer skills and familiarity with service management software.
• Knowledge of automotive systems and terminology is a plus.

How to Apply

If you are a motivated Service Advisor with the experience and skills to contribute to our team, please submit your application to Crain Kia of Bentonville. We look forward to hearing from you!