Service Advisor

Zeyou Auto; Bellingham (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical insurance

On-the-job training

Family-owned workplace

No weekends

Drinks and snacks

Job summary

Zeyou Auto in Bellingham, WA is seeking a friendly Service Advisor to join our family-owned auto shop. You will greet customers, schedule service, explain estimates, and keep clients informed throughout the repair process.

We value teamwork, clear communication, and a positive attitude. This full-time role offers a Monday–Friday schedule, $20/hour, PTO, medical insurance, paid training, and a respectful, drama-free workplace.

Qualifications

• Experience in customer service preferred but training provided.
• Strong communication and people skills are essential.
• Good organizational and multitasking abilities are expected.
• Positive attitude and professional appearance are important.

Responsibilities

• Greet customers and provide excellent customer service.
• Schedule appointments and manage the daily service schedule.
• Communicate repair recommendations and estimates with customers.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to ensure repairs are completed efficiently.
• Prepare invoices and process payments.
• Maintain accurate customer and vehicle records.

Skills

Customer service

Communication

Organizational skills

Team player

Computer literacy

Tools

Shop management software

Job description

Full-Time | Monday-Friday | 8:30 AM-5:00 PM

Pay: $20/hour

Join a Team That Values People

At Zeyou Auto, we're a family-owned auto repair shop where customer service and teamwork matter. We're looking for a friendly, organized, and dependable Service Advisor who enjoys helping people and thrives in a fast-paced environment.

If you're a strong communicator with a positive attitude and a willingness to learn, we'd love to have you on our team.

What You'll Do

• Greet customers and provide exceptional customer service.
• Schedule appointments and manage the daily service schedule.
• Communicate repair recommendations and estimates with customers.
• Keep customers informed throughout the repair process.
• Coordinate with technicians to ensure repairs are completed efficiently.
• Prepare invoices and process payments.
• Maintain accurate customer and vehicle records.

What We're Looking For

• Customer service or automotive service advisor experience is preferred, but we'll train the right person.
• Excellent communication and people skills.
• Strong organizational and multitasking abilities.
• Positive attitude and professional appearance.
• Dependable, adaptable, and a team player.
• Comfortable using computers and learning shop management software.
• Always willing to learn with a student mindset.

What We Offer

• $20/hour
• Paid Time Off (PTO)
• Medical insurance
• Paid on-the-job training and continued development
• Family-owned, supportive work environment
• Drama-free workplace where you're valued and respected
• Complimentary drinks and snacks
• Consistent Monday-Friday schedule with no weekends

Zeyou Auto is an Equal Opportunity Employer.

If you enjoy helping people, keeping things organized, and being part of a team that values respect, integrity, and continuous growth, we'd love to hear from you.

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