Service Advisor

Advanced Auto Tech; Crosspointe (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation, holidays, and sick time

Health insurance and retirement plan

Climate-controlled facility

Training and growth opportunities

Job summary

Advanced Auto Tech in Crosspointe, VA is seeking an experienced Service Advisor (Sales) to join our fast-paced auto repair shop. You’ll greet customers, write repair orders, explain services clearly, and help drive sales while ensuring an exceptional customer experience.

We value teamwork, honest service, and a climate-controlled shop environment with opportunities for training and growth. Strong communication and a customer-first mindset are essential.

Qualifications

• Excellent verbal and written communication with customers and technicians
• Strong organizational skills to manage multiple repair orders
• Ability to thrive in a fast-paced, team-driven environment

Responsibilities

• Greet customers and gather vehicle information
• Write repair orders and explain recommended services clearly
• Communicate between customers and technicians
• Follow up with customers and manage vehicle timelines
• Help drive sales and ensure an exceptional customer experience

Skills

Communication

Organizational skills

Teamwork

Valid driver's license

Vehicle knowledge (Domestic/Asian/Euro

Job description

Service Advisor (Sales)

We’re looking for an experienced and motivated Service Advisor to join our fast-paced, full-service auto repair shop. If you’re confident talking with customers, thrive in a team setting, and enjoy helping people take care of their vehicles, this might be the perfect fit for you.

You’ll work in a supportive, climate-controlled environment alongside skilled technicians and a management team that values your input. We believe in teamwork, honest service, and rewarding success.

What We Offer:

• Competitive Pay - Based on experience and sales performance.
• Paid vacation, holidays, and sick time.
• Health car and retirement plan.
• Professional, friendly shop culture.
• Training and growth opportunities.
• Fully climate-controlled, 8,000 sq. ft. facility.

Responsibilities:

• Greet customers and gather vehicle information.
• Write repair orders and explain recommended services clearly.
• Communicate between customers and technicians.
• Follow up with customers and manage vehicle timelines.
• Help drive sales and ensure an exceptional customer experience.

Preferred Qualifications:

• 3+ years of experience in automotive service sales or advising.
• Strong communication and organizational skills.
• Knowledge of Domestic, Asian, and European vehicles is a plus.
• Ability to thrive in a fast-paced, team-driven environment.
• Valid driver's license and clean driving record.

If you’re a people-first, solution-oriented professional, we want to meet you.