Service Administrator/Scheduler

Lithia & Driveway; Casper (WY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Greiner Ford of Casper is seeking a BDC Administrator to support our Internet department. You will gather customer information, build product knowledge, and maintain promotions to drive appointments and sales. Strong typing, phone and computer skills are essential for success.

You will manage schedules, follow up with customers, and help grow customer retention through accurate data and timely communications. Training and a supportive team environment are provided.

Qualifications

• High school graduate or equivalent, 18 years or older.
• Strong communication and organization skills.
• Ability to type efficiently.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build and maintain knowledge of product information, current pricing, and promotions.
• Utilize computer and phone skills in the Internet department to increase appointments, sales and retention.
• Schedule solid appointments from call-ins, prior customers and general leads.

Skills

Clear communication

Time management

Typing

Phone skills

Computer skills

Education

High School diploma or equivalent

Tools

Computer systems

Job description

Dealership:L0279 Greiner Ford of CasperGreiner Ford of CasperHiring: BDC AdministratorPay: $16.00 per hourSchedule: Monday through Friday and rotating SaturdaysWhy Join Our Team?Competitive Compensation: Enjoy a competitive pay that reflects your skills and dedication to excellence.Quality of Life: We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career.Personal Growth: With access to ongoing training programs, we support your career progression and encourage you to reach your full potential.Supportive Team Environment: Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued.What You'll DoGather accurate customer information to create a database for continual follow-up and retentionBuild and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.What You'll BringAbility to present information in a clear and professional manner.Ability to manage one's own time effectively.Ability to type efficiently.Basic phone & computer skills.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.