Service & Administration Coordinator

Leaf Home; Hudson (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully paid Medical, Dental, and Vision benefits after 90 days

401k Savings Plan

Paid Time Off

Employee assistance program

Job summary

Leaf Home in Hudson, Ohio is seeking a Service Administrator to manage customer calls and service schedules. The ideal candidate will provide excellent customer service, coordinate with local techs, and ensure quality assurance on service tickets.

This role requires strong communication and organizational skills, along with a high school diploma and experience in customer service. Benefits include a competitive compensation package and comprehensive health insurance after 90 days.

Qualifications

• At least 1 year of Customer Service Experience.
• Ability to thrive in a fast-paced, high-energy environment.
• Proficiency in computer and keyboard skills.

Responsibilities

• Handle customer inbound and outbound calls.
• Schedule service customers with local technicians.
• Review service tickets for quality assurance.

Skills

Customer service experience

Communication skills

Detail-oriented

Time-management skills

Ability to work in a team

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Leaf Home in Hudson, Ohio is seeking a Service Administrator to manage customer calls and service schedules. The ideal candidate will provide excellent customer service, coordinate with local techs, and ensure quality assurance on service tickets.

This role requires strong communication and organizational skills, along with a high school diploma and experience in customer service. Benefits include a competitive compensation package and comprehensive health insurance after 90 days.