Service Administration & Billing Specialist

ADP, Inc.; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

ADP, Inc. in Nashville, TN is seeking a Service Administrator to provide essential administrative support to the service department, handling billing, purchasing, warranty, and records with accuracy.

This role is based in our Nashville office and contributes to smooth service operations in a fast-paced environment. The role emphasizes organized documentation, data entry, and collaboration with internal teams, vendors, and customers to maintain efficient service operations and high-quality

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Word and Microsoft Excel.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Process service billing and invoices accurately and in a timely manner.
• Create, track, and maintain purchase orders.
• Coordinate parts ordering, receiving, and related documentation.
• Submit warranty claims and follow up to ensure timely resolution and reimbursement.
• Maintain service records, files, and administrative documentation.
• Support service department operations through data entry, reporting, and general office administration.
• Communicate effectively with internal teams, vendors, and customers regarding service-related matters.
• Ensure all records and transactions are documented and maintained according to company procedures.
• Assist with special projects and additional administrative duties as assigned.

Skills

Organizational skills

Multitasking

Written & verbal communication

Teamwork & independence

Tools

Microsoft Word

Microsoft Excel

Job description

ADP, Inc. in Nashville, TN is seeking a Service Administrator to provide essential administrative support to the service department, handling billing, purchasing, warranty, and records with accuracy.

This role is based in our Nashville office and contributes to smooth service operations in a fast-paced environment. The role emphasizes organized documentation, data entry, and collaboration with internal teams, vendors, and customers to maintain efficient service operations and high-quality