Service Billing & Operations Administrator

CIS Industries; Nashville (TN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

CIS Industries in Nashville, TN is seeking a detail-oriented Service Administrator to support the service department. You will process service billing, create and track purchase orders, manage warranty claims, and maintain meticulous service records.

The role requires strong communication and organizational skills in a fast-paced office environment. Based in our Nashville office, you will collaborate with internal teams and vendors, handle data entry and reporting, and assist with special

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Word and Microsoft Excel.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Process service billing and invoices accurately and in a timely manner.
• Create, track, and maintain purchase orders.
• Coordinate parts ordering, receiving, and related documentation.
• Submit warranty claims and follow up to ensure timely resolution and reimbursement.
• Maintain service records, files, and administrative documentation.
• Support service department operations through data entry, reporting, and general office administration.
• Communicate effectively with internal teams, vendors, and customers regarding service-related matters.
• Ensure all records and transactions are documented and maintained according to company procedures.
• Assist with special projects and additional administrative duties as assigned.

Skills

Organizational skills

Multitasking

MS Word

MS Excel

Written communication

Verbal communication

Teamwork

Job description

CIS Industries in Nashville, TN is seeking a detail-oriented Service Administrator to support the service department. You will process service billing, create and track purchase orders, manage warranty claims, and maintain meticulous service records.

The role requires strong communication and organizational skills in a fast-paced office environment. Based in our Nashville office, you will collaborate with internal teams and vendors, handle data entry and reporting, and assist with special