Customer-Focused Admin Coordinator: Billing & Service

RJ Young; Nashville (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

Velocity1 is seeking an Administrative Support Specialist in Nashville to provide cross-functional administrative and customer-facing support across billing, contracts, and service coordination for AV and security solutions.

The role emphasizes organization, attention to detail, and the ability to manage multiple priorities while maintaining professional communication with customers and internal teams.

Qualifications

• High School diploma required.
• Some admin/support experience—data entry, workflow, billing, etc.
• Bachelor’s degree preferred.

Responsibilities

• Support administrative operations and cross-functional activities.
• Assist with billing inquiries, contracts, and accounts receivable tasks.
• Coordinate Tier 1 service delivery and triage support requests.

Skills

Admin support experience

Data entry

Customer service

Billing awareness

Education

High School diploma

Bachelor’s degree preferred

Tools

Autotask

Acumatica

Job description

Velocity1 is seeking an Administrative Support Specialist in Nashville to provide cross-functional administrative and customer-facing support across billing, contracts, and service coordination for AV and security solutions.

The role emphasizes organization, attention to detail, and the ability to manage multiple priorities while maintaining professional communication with customers and internal teams.