Service Operations Specialist

CIS LLC; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

CIS LLC in Nashville, TN seeks a Service Administrator to provide essential administrative support to the service department. You will help process service documentation, billing, purchasing, and warranty activities while keeping organized records.

This role involves day-to-day office tasks, data entry, reporting, and coordinating with vendors and customers to ensure accurate, timely service operations in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Word and Microsoft Excel.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Process service billing and invoices accurately and in a timely manner.
• Create, track, and maintain purchase orders.
• Coordinate parts ordering, receiving, and related documentation.
• Submit warranty claims and follow up to ensure timely resolution and reimbursement.
• Maintain service records, files, and administrative documentation.
• Support service department operations through data entry, reporting, and general office administration.
• Communicate effectively with internal teams, vendors, and customers regarding service-related matters.
• Ensure all records and transactions are documented and maintained according to company procedures.
• Assist with special projects and additional administrative duties as assigned.

Skills

Organizational skills

Communication skills

Teamwork

Multitasking

Tools

Microsoft Word

Microsoft Excel

Job description

CIS LLC in Nashville, TN seeks a Service Administrator to provide essential administrative support to the service department. You will help process service documentation, billing, purchasing, and warranty activities while keeping organized records.

This role involves day-to-day office tasks, data entry, reporting, and coordinating with vendors and customers to ensure accurate, timely service operations in a fast-paced environment.