Service Admin & Billing Operations Lead

Jenco Inc; Scottsdale (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Benefits on day one

Life Insurance (company paid)

Disability insurance (company paid)

401k match

Vacation/PTO/Holiday/Flex Holiday

Growth opportunities

Feedback reviews

Job summary

Jenco Inc. is seeking a detail-oriented Service Administration and Billings Coordinator to keep the Service department running smoothly.

You will act as the connective tissue between technicians, dispatch, vendors, customers, and accounting to ensure tickets are processed accurately and invoices go out on time. You will juggle a high volume of transactions, communicate with customers and vendors, and keep records audit-ready.

Qualifications

• 4+ years in service administration, billing, dispatch, procurement, or office coordination in related field.
• Strong attention to detail and numerical accuracy.
• Experience with PO processes and vendor coordination a plus.

Responsibilities

• Process and review service tickets for accuracy and documentation.
• Coordinate with field techs and dispatch to resolve missing information.
• Maintain customer and job records in the ERP system.
• Generate and issue customer invoices based on completed work and pricing.
• Support billing and AR activities during month-end close.

Skills

Excel skills

Service administration

Billing/AR processes

Vendor coordination

Communication

Education

High school diploma

Associate's degree a plus

Tools

ERP system

Billing software

Job description

Jenco Inc. is seeking a detail-oriented Service Administration and Billings Coordinator to keep the Service department running smoothly.

You will act as the connective tissue between technicians, dispatch, vendors, customers, and accounting to ensure tickets are processed accurately and invoices go out on time. You will juggle a high volume of transactions, communicate with customers and vendors, and keep records audit-ready.