Server & Storage Field Technician - VIP Desk-side

Unisys Corporation; New Orleans (LA); In loco; USD 34.000 - 48.000; Tempo pieno

Descrizione del lavoro

Unisys Corporation is seeking a Field Technician to support large, complex clients across our product and service range. You will perform server and storage break/fix, VIP deskside support, and high-level installation activities for storage and network devices on customer premises.

You should have 4-6 years of field tech experience, travel within a defined radius, strong communication, and relevant certifications (A+ or CompTIA preferred). A valid driver's license and vehicle are required.

Competenze

• 4-6 years experience as a Field Technician working on laptops, desktops and servers.
• Experience travelling within a defined radius.
• Professional and good communication skills
• A+ Certification and or CompTIA certification preferred.
• High School Diploma or GED required. May require technical certification or associate degree
• A valid drivers license and criminal background verification will be required
• Must have access to a reliable vehicle

Mansioni

• Serves as Field Technician for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.

Conoscenze

Communication skills

Teamwork

Problem solving

Formazione

High School Diploma or GED

Technical certification/associate degree

Strumenti

A+ Certification

CompTIA Certification

Descrizione del lavoro

Unisys Corporation is seeking a Field Technician to support large, complex clients across our product and service range. You will perform server and storage break/fix, VIP deskside support, and high-level installation activities for storage and network devices on customer premises.

You should have 4-6 years of field tech experience, travel within a defined radius, strong communication, and relevant certifications (A+ or CompTIA preferred). A valid driver's license and vehicle are required.