Field Engineer – VIP Server & Storage Specialist

Unisys

Kentucky

On-site

USD 70,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Unlimited paid time off

401(k) match

Comprehensive healthcare

Job summary

Unisys is seeking a Field Engineer to support large, complex clients across the company’s storage, server and network devices. You will perform break/fix, VIP deskside support, and install activities with advanced troubleshooting and hardware/software know-how.

Required: High School Diploma or GED, technical certification or Associate Degree, and typically 4–6 years of experience. The role emphasizes customer service, on-site support, and ongoing professional development with a strong benefits

Qualifications

High School Diploma or GED required.
May require technical certification or Associate Degree.
Generally, 4-6 years’ experience in area of responsibility.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.