Field Technician - Servers, Storage & VIP Deskside

Unisys Corporation; Earth City (MO); On-site; USD 30,000 - 47,000; Full time

Job summary

Unisys Corporation is seeking a Field Technician to service large, complex clients on the full range of company products and services. The role includes server/storage breaks, VIP deskside support, and high-level installation tasks at customer sites.

The ideal candidate has 4–6 years of Field Technician experience with laptops, desktops and servers, plus a valid driver's license and vehicle. A+ or CompTIA certifications are preferred, and a background check will be conducted.

Qualifications

• 4-6 years experience as a Field Technician on laptops, desktops and servers.
• Experience travelling within a defined radius.
• A+ Certification and/or CompTIA certification preferred.
• High School Diploma or GED required; may require technical certification or associate degree.
• A valid driver's license and criminal background verification will be required.
• Must have access to a reliable vehicle.

Responsibilities

• Serves as Field Technician for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems to address significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
• Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Ensures systems operate as designed and are maintained and/or upgraded per requirements.
• Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
• Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Skills

Field Technician

Laptops

Desktops

Servers

Travel radius

Communication

Education

A+ Certification

CompTIA certification

High School Diploma or GED

Job description

Unisys Corporation is seeking a Field Technician to service large, complex clients on the full range of company products and services. The role includes server/storage breaks, VIP deskside support, and high-level installation tasks at customer sites.

The ideal candidate has 4–6 years of Field Technician experience with laptops, desktops and servers, plus a valid driver's license and vehicle. A+ or CompTIA certifications are preferred, and a background check will be conducted.