Senior Field Engineer — VIP Deskside & Server/Storage

Unisys; Aurora (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys is seeking a Field Engineer to service large, complex client environments across its product and service portfolio. You will perform server and storage break/fix, VIP deskside support, and high-level installations for storage and network devices.

You will use advanced tools and knowledge to diagnose and resolve issues escalated from peers or clients, and you will test and certify mainframes, servers, and other network infrastructure components.

Qualifications

• High School Diploma or GED required; tech cert or associate degree may be required.
• 4–6 years’ experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems to address significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field engineer

Server storage

VIP deskside support

Education

High School Diploma or GED

Associate degree or technical certification

Job description

Unisys is seeking a Field Engineer to service large, complex client environments across its product and service portfolio. You will perform server and storage break/fix, VIP deskside support, and high-level installations for storage and network devices.

You will use advanced tools and knowledge to diagnose and resolve issues escalated from peers or clients, and you will test and certify mainframes, servers, and other network infrastructure components.