VIP Deskside Field Engineer - Server & Storage

Unisys; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to support large, complex clients across a broad range of products and services. You will perform server and storage break/fix, VIP deskside support, and high-level installation activities for storage and network devices.

You will leverage deep hardware, software and OS knowledge to resolve escalated issues and certify mainframes, servers and related infrastructure. A valid driver's license and access to reliable vehicle required.

Qualifications

• Requires high school diploma or GED.
• Technical certification or an associate degree may be required.
• Typically 4–6 years of experience in field engineering / technical support.

Responsibilities

• Serve as Field Engineer for large, complex clients and across company products and services.
• Perform server and storage break and fix.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverage advanced understanding of hardware, software and operating systems with troubleshooting to address issues escalated from team members and/or clients.
• Test and certify mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is seeking a Field Engineer to support large, complex clients across a broad range of products and services. You will perform server and storage break/fix, VIP deskside support, and high-level installation activities for storage and network devices.

You will leverage deep hardware, software and OS knowledge to resolve escalated issues and certify mainframes, servers and related infrastructure. A valid driver's license and access to reliable vehicle required.