Senior Field Engineer: Storage & Server VIP Deskside

Unisys Corporation

Aurora (IL)

On-site

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

Unisys Corporation is seeking a Field Engineer to support large, complex clients across our storage and network product line. You will perform server and storage break-and-fix and provide VIP deskside support.

You will use advanced tools and technical knowledge to resolve problems, install storage and network devices, and troubleshoot escalated issues, including mainframes, servers and related infrastructure. A strong hardware/software background and OS knowledge are essential.

Qualifications

High School Diploma or GED required.
Technical certification or Associate Degree may be required.
Typically 4–6 years of relevant experience.

Responsibilities

Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs server and storage break and fix.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.