Senior Field Engineer - Servers, Storage & VIP Support

Unisys; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Unisys is seeking a Field Engineer who will support large, complex clients across a broad range of products and services. The role involves on-site server and storage break/fix, VIP deskside support, and installation activities for storage and network equipment.

The candidate should have a high school diploma or GED, with possible technical certification or an Associate Degree, and typically 4–6 years of related experience. U.S. export control considerations may apply.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4–6 years’ experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field engineering

Server hardware

Troubleshooting

Deskside support

Storage devices

Networking devices

Education

High School Diploma or GED

Technical certification/Associate Degree

Tools

Server hardware tools

Storage tools

Network devices tools

Job description

Unisys is seeking a Field Engineer who will support large, complex clients across a broad range of products and services. The role involves on-site server and storage break/fix, VIP deskside support, and installation activities for storage and network equipment.

The candidate should have a high school diploma or GED, with possible technical certification or an Associate Degree, and typically 4–6 years of related experience. U.S. export control considerations may apply.