Field Engineer – VIP Onsite Storage & Server Tech

Unisys; New Orleans (LA); On-site; USD 25,000 - 41,000; Full time

Job summary

Unisys is seeking a Field Technician to service large, complex clients and a range of company products and services. You will perform server and storage break/fix, VIP deskside support, and high-level installation tasks for storage and network devices on customer premises.

You will use advanced hardware, software and OS knowledge and troubleshoot escalated issues. Travel within a defined radius is expected, and you will schedule services, complete administration, and ensure customer satisfaction

Qualifications

• 4–6 years of Field Technician experience with laptops, desktops and servers.
• Willingness to travel within a defined radius.
• Professional communication skills required.
• A+ Certification and/or CompTIA certification preferred.
• High School Diploma or GED required; associate degree may be preferred.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Perform server and storage break/fix activities.
• Provide VIP deskside support.
• Install, repair and maintain hardware and software on customer premises.
• Use advanced tools and technical knowledge to resolve issues.
• Schedule services and complete required administration.
• Collaborate with technical colleagues to ensure timely service delivery.

Skills

Field technician experience

Travel within radius

Professional communication

A+ / CompTIA certs

Driver license with vehicle access

Education

High School Diploma or GED

Associate degree or technical cert

Job description

Unisys is seeking a Field Technician to service large, complex clients and a range of company products and services. You will perform server and storage break/fix, VIP deskside support, and high-level installation tasks for storage and network devices on customer premises.

You will use advanced hardware, software and OS knowledge and troubleshoot escalated issues. Travel within a defined radius is expected, and you will schedule services, complete administration, and ensure customer satisfaction