Server Assistant - The Rooftop

Avocet Hospitality Group; Charleston (SC); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, dental, and vision insurance

401(k) with employer matching

Discounts at Avocet-owned hotels and restaurants

Job summary

A local hospitality company in Charleston seeks a Rooftop Server Assistant. Key responsibilities include assisting servers and maintaining the rooftop area for cleanliness. Preferred candidates have food and beverage experience and strong communication skills. The position offers $10 per hour plus tips, with opportunities for growth and benefits including paid time off and insurance plans.

Qualifications

• Any combination of education and experience equivalent to graduation from high school.
• 1 year of food and beverage experience is preferred.

Responsibilities

• Assist servers and bartenders with service execution.
• Maintain cleanliness of the rooftop area.
• Refill beverages and expedite food to tables.
• Perform side-work as directed by management.

Skills

Guest satisfaction commitment

Speed and accuracy in task execution

Ability to work under pressure

Effective communication skills

Ability to adapt to changing environments

Education

High School Graduation or equivalent

Tools

Serving tray

Dishwasher

Handcart/dolly

Job description

Job Summary

The Rooftop server assistant’s main responsibility is to assist servers, bartenders, and other members of the staff with the execution of service in the restaurant. If you have a good work ethic, a positive attitude, drive, and a willingness to take initiative, this is the job for you!

Primary Duties & Responsibilities

• Observe tables and take note of dirty, clean, and occupied tables.
• Ensure that the rooftop area is both maintained and cleaned, both upstairs and downstairs.
• Assist the servers by refilling beverages and water and running food to the tables.
• Assist servers in resetting and bussing tables.
• Assist with restocking of ice, cups, condiments, to go items
• Maintain a composed, professional and calm attitude at all times.
• Complete all side‑work as directed.
• Assist in an entire team effort.

Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Rooftop General Manager or other managers.

Education & Experience

• Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities.
• 1 year of food and beverage experience is preferred but not required.

Skills & Abilities

• Commitment to guest satisfaction and service excellence.
• Accuracy and speed in executing assigned tasks. Ability to work under pressure, be calm, organized, self‑motivated, and work well with others.
• Ability to read, speak and understand English in order to follow directions, and procedures, and communicate with the team (using a translator app if necessary).
• Ability to learn and perform all essential job functions accurately and safely with minimal supervision.

Equipment to Be Used

• Serving tray, Bus tubs, Dishwasher, handcart/dolly.

Physical & Mental Requirements

• Maintain regular and punctual on‑site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires.
• Regularly required to stand, walk, talk and hear for a long period of time; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard POS computer. Requires normal range of hearing and vision.
• Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Ability to adapt to an ever‑changing and sometimes stressful work environment.
• High guest interaction, involving varying conditions and circumstances with guests, team members, and managers.
• Fast‑paced; high volume; team‑oriented.
• Outside with some covered areas in variable and changing weather conditions including heat, cold, wind, and rain.

The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What we have to offer

• Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston’s French Quarter and Art District.
• Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.
• $10.00 per hour.
• Plus Generous Tips for average hourly wage of $15-18 per hour.
• A culture that values curiosity, boldness, intentionality, and delight!
• Opportunities for internal growth and development
• Paid Time Off & Paid Holidays
• Earned wage access through PayActiv - access your earned wages before payday!
• Affordable medical, dental, and vision insurance plans
• Company provided life insurance
• Short & Long Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
• Referral program & Employee Assistance Program & Tuition Reimbursement Program
• Discounts at all Avocet-owned hotels and restaurants