Server Assistant - The River Room

Kiawah Resort Associates, L.P.; Johns Island (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Disability insurance

Telehealth

Paid time off

Job summary

Kiawah Island Club on Kiawah Island seeks a Server Assistant to serve as a hospitality ambassador in a fast-paced club restaurant. The role requires welcoming guests with warmth and grace, supporting lunch and dinner service, and maintaining knowledge of menu and beverages.

A customer-service mindset and reliable transportation are essential. Weekend and weekday availability is required; prior experience in food and beverage is preferred, and a professional image is expected.

Qualifications

• Experience in customer service and food & beverage operations is preferred.
• Ability to stand for long periods and work in a fast-paced environment.
• Must obtain TIPS certification within 30 days of hire.

Responsibilities

• Arrives at work on time for scheduled shifts in uniform and excited to provide hospitality.
• Maintain understanding of table numbers, seat positions, and service flow for FOH positions.
• Coordinate with management to guide guests to their tables accurately.
• Develop knowledge of classic cookery, wine, beer, and cocktails.
• Keep menu and beverage knowledge current as menus evolve.
• Communicate effectively with guests and teammates to deliver accurate messaging.
• Derive pleasure from providing hospitality and pride in a first-class team.

Skills

Customer service

Hospitality

Communication

Stamina

Teamwork

Weekend availability

TIPS certification

Reliable transportation

Job description

On Kiawah Island, located just south of Charleston, South Carolina, day breaks across a pristine 10-mile beach, expansive marsh savannahs, ribboning rivers, and some of the most-acclaimed amenities available on the Eastern Seaboard. The Kiawah Island Club delivers a diverse collection of private amenities in distinctive venues. Amid uncommon scenic beauty, Members can savor the Island’s best offerings and create lifelong memories with family and friends.

When you come to Kiawah, you’ll know if it’s right for you the moment you set foot on the Island. It produces a feeling you can’t quite describe but you never want to let go.

We are seeking a Server Assistant to be an ambassador for our mission: TO BE THE FINEST PRIVATE CLUB IN THE WORLD. A Server Assistant at Kiawah Island Club will excel at applying empathy to every person so they may create and maintain our members’ loyalty, while ranking their teammate’s needs even higher. A Kiawah Island Club Server Assistant will be an expert at welcoming our guests into our home with warmth, enthusiasm, and grace in this fast-paced, multi-faceted, club restaurant. Service periods will include Lunch and Dinner.

Responsibilities

• Arrives at work on time for scheduled shifts in uniform and excited to provide hospitality
• Maintain an understanding of the proper table numbers, seat positions, and flow of service required of all FOH positions
• Maintain mental athleticism for coordination with management team to gracefully show guests to their tables in an accurate manner
• Have a desire to build a base knowledge and understanding of classic cookery, wine, beer, and cocktails
• Menu and beverage knowledge is kept current as menus evolve
• Communicates and listens to effectively deliver accurate messaging to both guests and teammates
• Derives pleasure from providing hospitality
• Takes pride in working with a first-class team

Qualifications

• Ability to work on weekends and weekdays
• Have a positive, outgoing personality
• Obtain a professional image
• Must be able to stand for long periods of time
• Previous customer service and food and beverage experience is preferred
• Reliable transportation is required
• TIPS (Training for Intervention Procedures) certification is required for this position. Certification must be obtained within 30 days of hire.

*Benefits are available to full‑time employees after a waiting period and include: Medical, Dental, Vision, Short Term and Long Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/ Dependent care spending account, wellness program and generous paid time off including 12 vacation days, 6 sick days and 9 paid holidays per year. KP is an Equal Opportunity Employer that uses EVerify. As an Equal Opportunity Employer, KP and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status.