Server

Big Bad Breakfast; Memphis (TN); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast is seeking a Server to deliver a high-quality dining experience by providing exceptional service to guests in your section. You will manage multiple tasks efficiently, adhere to service protocols, and contribute to a positive guest experience.

The role requires greeting guests warmly, addressing needs promptly, and promoting menu items and promotions. You will operate POS systems and payment terminals, following health and safety regulations and participating in required

Qualifications

• Provide efficient and friendly service to guests in a designated section.
• Assist guests with menu questions and promotional details.
• Demonstrate ability to work under pressure and handle multiple tables.

Responsibilities

• Deliver high-quality dining service and guest satisfaction with urgency and professionalism.
• Warmly greet guests upon arrival with a positive demeanor.
• Address guest concerns and provide solutions prioritizing satisfaction.
• Answer menu questions and explain promotions to guests.
• Utilize promotional strategies to enhance guest experiences and sales.
• Follow health, safety, and allergy protocols; maintain sanitation standards.

Skills

Friendly service

Guest interactions

Multi-tasking

Communication

Flexible hours

Tools

POS systems

Payment terminals

Job description

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.