Server

Big Bad Breakfast; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in Birmingham, AL seeks an energetic Server to deliver outstanding hospitality and ensure guest satisfaction in a fast-paced setting. You will greet guests, take orders, answer questions about the menu, and use promotions to enhance the dining experience.

Ideal candidates bring strong communication, the ability to multitask, and a commitment to safety and teamwork. This full‑time role offers flexible scheduling and opportunities for advancement.

Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section.
• Skilled in accurately recording and settling guest orders and ensuring compliant transactions.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and proper handling of equipment.
• Strong communication skills and ability to follow written and spoken instructions.
• Able to multitask in a high‑pressure environment and adapt to noisy, variable spaces.
• Physical ability to stand, walk, and lift up to 50 pounds during shifts.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing needs with urgency and professionalism.
• Warmly greet guests and engage with them using a positive, approachable demeanor.
• Use problem‑solving skills to handle guest concerns with solutions prioritizing satisfaction.
• Provide knowledgeable responses about the menu and ongoing promotions.
• Effectively use promotional strategies to boost guest experiences and sales.
• Adhere to service steps, allergy protocols, and dietary restrictions to ensure safety.
• Demonstrate proficiency in operating POS systems and payment terminals.
• Follow health and safety regulations, maintain sanitation standards, complete training such as alcohol awareness.
• Collaborate with team members and adhere to restaurant policies in the Employee Handbook.
• Perform additional duties as required to ensure smooth restaurant operation.

Skills

Customer service

POS systems

Menu knowledge

Courteous communication

Multitasking

Food safety awareness

Problem solving

Team collaboration

Upselling/promotions

Night/weekend flexibility

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem‑solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high‑pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.