Server

JJ's Grill; Rogers (AR); On-site; USD 24,000 - 36,000; Full time

Job summary

JJ's Grill in Rogers, AR seeks a Server to deliver high-quality dining service in a fast-paced environment. You will manage a designated section, take orders, process payments, and uphold safety and cleanliness standards.

This role requires friendly communication, reliability, and the ability to multitask across tables while maintaining guest satisfaction and team collaboration.

Qualifications

• Provides efficient and friendly service to guests within designated section.
• Able to take orders and settle guest checks accurately.
• Capable of working flexible hours including nights, weekends, and holidays.
• Communicates clearly with guests and team members.

Responsibilities

• Deliver exceptional dining service to guests in your section.
• Warmly greet guests and engage with a positive demeanor.
• Handle guest concerns and provide prompt solutions.
• Answer questions about menu and promotions and upsell where appropriate.
• Follow health, safety and alcohol awareness protocols.

Skills

Customer service

Multitasking

Communication

Flexibility

Tools

POS systems

Job description

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.