Server

1821 Hospitality Group; Palatka (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Employee discounts

Job summary

A local restaurant group in Florida is seeking a Server to deliver high-quality dining experiences. Responsibilities include managing guest service, ensuring satisfaction, and adhering to health standards. The ideal candidate should have strong communication skills and the ability to multitask efficiently. This role offers competitive benefits and opportunities for advancement.

Qualifications

• Ability to provide friendly service and manage multiple tables.
• Skills in handling payments and adhering to transaction policies.
• Availability for flexible working hours, including nights and weekends.

Responsibilities

• Deliver exceptional dining service to ensure guest satisfaction.
• Greet guests warmly and engage positively.
• Utilize problem-solving skills to handle guest concerns.
• Maintain sanitation standards and follow health regulations.

Skills

Efficient service

Problem-solving

Communication skills

Multitasking

Job description

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.