Server

Another Broken Egg Cafe; Winston-Salem (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Job summary

Another Broken Egg Cafe in Winston-Salem, NC seeks a Server to deliver a high-quality dining experience by providing attentive service to guests in their section. You will manage multiple tables, greet guests warmly, answer questions about the menu, and help drive sales through promotions.

The role emphasizes teamwork, adherence to service steps, health and safety standards, and the use of POS systems. Training and development opportunities accompany a flexible schedule in a fast-paced

Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and handling equipment.
• Strong communication skills and ability to follow instructions.
• Ability to manage multiple tasks in a high-pressure environment.

Responsibilities

• Deliver dining service to guests, ensuring satisfaction with urgency and professionalism.
• Warmly greet guests and engage with a positive, approachable demeanor.
• Use problem-solving to address guest concerns and provide solutions.
• Answer questions about menu and promotions.
• Utilize promotional strategies to enhance guest experiences and sales.
• Follow health and safety regulations and training requirements.
• Operate POS systems and handle payments.
• Collaborate with team and follow restaurant policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Customer service

Cash handling

Multitasking

Communication

Flexible hours

Teamwork

Physical endurance

Tools

POS systems

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Position Overview:

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritise guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.