Server

Paycom - ATS; Council Bluffs (IA); On-site; USD 17,000 - 28,000; Full time

Job summary

FRCG seeks an attentive server to deliver an exceptional dining experience. Greet guests, learn the menu, take orders, and deliver meals with accuracy and care.

Responsibilities include proper alcohol service, bussing and resetting tables, maintaining cleanliness, and collaborating with teammates for efficient service during peak hours. Must be 18+, able to stand long hours, and communicate in English.

Qualifications

• Must be 18+ years old to serve alcohol where required.
• Friendly, outgoing personality with a positive demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet guests within one minute of being seated and introduce yourself.
• Take accurate orders and enter them promptly into the POS system.
• Serve food and beverages with courteous and timely service; upsell when appropriate.
• Provide responsible alcohol service per policy and regulations.
• Bus and reset tables; maintain cleanliness of dining areas.
• Assist with seating, answer phones when needed, and run food as required.
• Process guest payments accurately and promptly.

Skills

Customer service

Communication

Teamwork

Multitasking

English fluent

Cash handling

Job description

PurposeTo serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.Key ResponsibilitiesGreeting guests within one minute of being seatedWork effectively in a team environment and communicate clearly with guests and fellow Team MembersIntroduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive sellingServe food and beverages in a courteous, accurate, and timely mannerProvide responsible alcohol service in accordance with company policies and all state and local regulationsAccurately and promptly enter orders to follow table to terminal guidelinesAssist with seating guests and answering phones when the host staff are unavailablePre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approachRun food, refill beverages, and complete side work throughout the shiftConsistently offer appetizers, fried rice, and desserts to every guestProcess guest payments accurately and promptlyBus and reset tables promptlyMaintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windowsComplete all assigned side work dutiesMonitor guest satisfaction and report any concerns or complaints to Management before the guest leavesProvide a sincere farewell and invite guests to returnPhysical RequirementsAbility to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)QualificationsMust be at least 18 years old to serve alcohol, or as required by state regulationsFriendly, outgoing personality with a positive demeanorStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and stay organized in a fast-paced environmentAbility to meet the physical demands of the positionNoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.