Senior Year-End Business Analyst (Remote)

First American Title; Ohio; Remote; USD 75,000 - 101,000; Full time

Job summary

An innovative company in the mortgage servicing industry is seeking a Senior Business Analyst to enhance their operations through data analysis and process improvement. In this role, you'll be responsible for ensuring quality control of year-end statements, conducting evaluations, and providing solutions to enhance workflow. With a commitment to a people-first culture, this organization values diversity and offers a comprehensive benefits package. Join a recognized leader in the industry and make a significant impact on their continued success.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Employee Stock Purchase Plans

Qualifications

• 4-8 years of experience in business analysis or related field.
• Experience with year-end data processing and reporting.

Responsibilities

• Assist with year-end communications and MSP purge process.
• Conduct business process evaluations and identify solutions.

Skills

Data Analysis

Project Management

Communication Skills

Organizational Skills

Problem Solving

Education

Bachelor's Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by leading practitioners in the mortgage servicing industry. We focus on providing superior technology, products, and services for the mortgage and real estate industries, supported by personalized service and support. Our offerings include innovative solutions that enhance security, compliance, customer satisfaction, and profitability across the mortgage continuum. Our inclusive, people-first culture has earned us recognition, including a place on the Fortune 100 Best Companies to Work For list for ten consecutive years. We are committed to being a great place to work for all.

What We Do

The Senior Business Analyst will be responsible for processing year-end data files, reviewing reports and disclosures accompanying year-end statements, and ensuring the quality control and timely mailing of all year-end statements and IRS reporting. They will assist with year-end communications to clients, internal teams, and customers, as well as oversee the MSP purge process.

What You'll Do

• Assist with year-end communications and MSP purge process.
• Conduct business process evaluations by interviewing stakeholders to understand requirements.
• Identify problems, define process requirements, research solutions, negotiate resources, develop and implement solutions.
• Assess the impact of workflow and processes on the current business environment.
• Create reports, analyze data, identify trends, and communicate findings to management.
• Utilize industry knowledge and established policies to perform your role effectively.
• Troubleshoot issues within applications and processes, providing solutions.
• Contribute to department process improvements and procedures.
• Negotiate and build consensus within cross-functional teams.
• Potentially supervise others and mentor less experienced analysts.
• Set project objectives, monitor progress, and ensure goals are met.
• Leverage team expertise and resources to define complex processes.
• Perform other duties as assigned.

What You'll Bring

• Experience with processing year-end data files, reports, and disclosures.
• Bachelor’s degree or equivalent experience.
• 4-8 years of related experience.
• Strong organizational and project management skills.
• Excellent communication skills, both written and oral.
• Analytical skills and business acumen.

Salary Range: $75,375 - $100,475 annually.

This range is an estimate of the base pay.

What We Offer

We embrace individuality and support diversity, equity, and inclusion. Our People First Culture celebrates what makes each of us unique. We foster an authentic, inclusive workplace where you are encouraged to bring your whole self to work. First American is an equal opportunity employer and offers a comprehensive benefits package, including medical, dental, vision, 401k, PTO, and employee stock purchase plans.