Senior Year-End Business Analyst (Remote)

First American; Illinois; Remote; USD 75,000 - 101,000; Full time

Job summary

An established industry player is seeking a Sr. Business Analyst to enhance their year-end processing and reporting. This role involves evaluating business processes, communicating with clients, and ensuring quality control in year-end statements. With a focus on data integration and trend analysis, you'll play a crucial part in influencing departmental processes. Join a company that values diversity and offers a comprehensive benefits package, including medical, dental, and a 401k plan. If you're ready to make an impact in a supportive environment, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

PTO/Sick Leave

Employee Stock Purchase Plan

Qualifications

• 4-8 years of related experience in business analysis.
• Knowledge of processing year-end data files and reports.

Responsibilities

• Assist with year-end communications and MSP purge process.
• Conduct business process evaluations and identify requirements.
• Create reports and integrate data to track trends.

Skills

Organizational Skills

Project Management

Analytical Skills

Written Communication

Oral Communication

Business Acumen

Education

Bachelor's Degree or Equivalent Experience

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Sr. Business Analyst should be knowledgeable about processing year-end data files, reviewing year-end reports, and any applicable disclosures that go out with year-end statements. The analyst would be responsible for ensuring QC and timely processing and mailing of all year-end statements and reporting to the IRS. They would also be responsible for assisting with our year-end communications to clients, internal business units, and customers as well as processing and QC of MSP purge process.

What You'll Do

• Assist with year-end communications to clients, internal business units, and customers, as well as the MSP purge process.
• Conduct business process evaluations, interviewing internal and external customers, to gain knowledge of business requirements.
• Identify problems, define business process requirements, research alternatives, negotiate for resources, develop solutions, gain consensus, test to confirm, and implement solutions over a complete business process.
• Consider the business implications of workflow and processes in the current business environment.
• Create reports; research, analyze, and integrate data to identify and track trends. Adjust project/process direction. Report vital information to management/business partners.
• Utilize expertise as a seasoned professional with a full understanding of industry practices and established policies and procedures.
• Troubleshoot a wide variety of problems and identify solutions within application and functional expertise.
• Provide input to and influence department processes and procedures.
• Negotiate, persuade, and gain consensus from cross-functional teams.
• Manage the impact of errors which may cause delays or poor process development.
• Engage in significant customer interactions.
• Supervise others as needed.
• Mentor and advise less experienced Business Analysts, monitoring project status.
• Set objectives for project goals and monitor progress.
• Leverage expertise of team members and resources to define complex business processes crossing functional areas.
• Perform other duties as assigned.

What You'll Bring

• Knowledge of processing year-end data files, reviewing year-end reports, and disclosures associated with year-end statements.
• Typically requires a BS degree or equivalent experience.
• 4-8 years of related experience.
• Excellent organizational and project management skills.
• Strong written and oral communication skills.
• Analytical skills.
• Knowledge of general business environment and cost-benefit awareness.
• Business acumen.

Salary Range: $75,375 - $100,475 annually.

This range is an estimate of the base pay.

What We Offer

We embrace individuality, support diversity, and thrive on inclusion. Our People First Culture celebrates diversity, equity, and inclusion because it is key to our success. We foster an authentic and inclusive workplace where you are encouraged to bring your entire, unique self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/sick leave, and other benefits like an employee stock purchase plan.