Senior Workplace Experience & Guest Services Coordinator

CBRE Group, Inc.; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Sr. Coordinator in Tampa to deliver world-class customer service to employees and visitors in a designated building.

You will be the first point of contact, greet guests, issue passes, and escort visitors per security protocols. You will also coordinate phone inquiries, arrange activities, manage work orders, support the team with supplies and meeting coordination, and prepare brand-consistent materials.

Qualifications

• Requires intermediate problem-solving skills and ability to explain complex information clearly.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and a robust inquisitive mindset.

Responsibilities

• First point of contact for visitors; greet, issue passes, follow security protocols, and escort visitors.
• Answer phone calls professionally and manage inquiries.
• Coordinate recreational, dining, and business activities as requested.
• Coordinate and address maintenance or janitorial work orders as needed.
• Escalate inquiries or complaints from employees and guests.
• Provide team support including office supply management, meeting coordination, and equipment care.
• Create client materials following brand guidelines.

Skills

Problem solving

Communication

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Sr. Coordinator in Tampa to deliver world-class customer service to employees and visitors in a designated building.

You will be the first point of contact, greet guests, issue passes, and escort visitors per security protocols. You will also coordinate phone inquiries, arrange activities, manage work orders, support the team with supplies and meeting coordination, and prepare brand-consistent materials.