Senior Workforce Architect – Scheduling & Capacity

Biolife Plasma Services; Bannockburn (IL); Hybrid; USD 137,000 - 215,000; Full time

Job summary

BioLife Plasma Services in Bannockburn, IL is seeking a Senior Business Partner to drive workforce optimization and capacity planning across BioLife Centers. You will partner with HR, operations, DD&T, forecasting, and leadership to embed scalable scheduling and governance into daily center operations.

The role emphasizes designing governance models, delivering actionable insights through dashboards, and leading change across a matrixed healthcare environment.

Qualifications

• Expertise in workforce management frameworks and scalable scheduling strategies.
• Proficiency in collaborating across HR, DD&T, operations, and forecasting teams.
• Strong analytical and reporting skills for effective workforce planning and decision‑making.
• Comprehensive knowledge of governance processes to ensure consistency and operational flexibility.
• Competence in optimizing workflows and introducing automation initiatives.
• Collaborative leader fostering alignment across departments and shared objectives. Strategic thinker with a systematic approach to addressing workforce planning challenges.
• Adaptable leader capable of managing change and encouraging smooth adoption of new methodologies.
• High‑impact communicator capable of effectively delivering insights and recommendations to stakeholders.
• Innovator with strategic problem‑solving skills to address workforce challenges effectively.
• Clear communicator who fosters cross‑departmental alignment and productive partnerships.

Responsibilities

• Design and implement scalable frameworks for scheduling workflows and long‑term capacity planning across BioLife Plasma Centers.
• Develop governance models to enhance operational flexibility and maintain consistency across BioLife resource management.
• Serve as subject matter expert for HR, operations, DD&T, and forecasting teams, ensuring workforce solutions meet cross‑departmental requirements.
• Lead organizational transitions in workforce planning methodologies, scheduling frameworks, and governance processes across BioLife centers.
• Maintain workforce performance dashboards to monitor scheduling efficiency, resource utilization trends, and capacity planning progress.
• Promote automation and workplace flexibility in capacity management systems to deliver scalable solutions and improve workflows.
• Identify opportunities for improvement, implement innovative workforce strategies, and ensure successful adoption of new tools through training.

Skills

Workforce management

Scheduling strategies

Capacity planning

Cross-functional collaboration

Analytics & reporting

Governance

Automation initiatives

Change management

Stakeholder communication

Leadership

Education

Bachelor’s degree in Business, Operations Management, HR, or related field

MBA or Master’s in Business, Information Systems, or related field

Job description

BioLife Plasma Services in Bannockburn, IL is seeking a Senior Business Partner to drive workforce optimization and capacity planning across BioLife Centers. You will partner with HR, operations, DD&T, forecasting, and leadership to embed scalable scheduling and governance into daily center operations.

The role emphasizes designing governance models, delivering actionable insights through dashboards, and leading change across a matrixed healthcare environment.