Senior Workers’ Comp Claims Supervisor

Creative Risk Solutions (CRS); United States; On-site; USD 75,000 - 125,000; Full time

Job summary

Creative Risk Solutions seeks a Sr. Workers’ Compensation Claims Specialist, Supervisor, to oversee complex claims and provide expert guidance across multiple states.

The role focuses on adjudication, investigation, negotiations, and client communication to protect insured and carrier interests. The ideal candidate has 5+ years adjusting workers' compensation and casualty claims, supervises staff, and ensures compliance with state licensing and regulatory requirements while driving best

Qualifications

• 5+ years of adjusting property and casualty claims, including litigated claims.
• Active state Workers' Compensation license required or the ability to acquire within three months of hire.
• Prior supervisory experience preferred.
• Extensive knowledge of General and Auto Liability or Workers Compensation coverages and application in job duties; knowledge of state regulations.

Responsibilities

• Adjudicate claims during staffing shortages, investigate, and negotiate settlements per Best Practices.
• Monitor and document claim files focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management.
• Research and respond to questions from insureds, claimants, agency partners, and fronting carriers.
• Discuss complex claims and coverage issues with clients and address inquiries.
• Maintain communication with customers and fronting carriers per guidelines.
• Assist staff in managing litigation claims and ensuring timely responses.

Skills

Claims processing

Regulatory knowledge

Licensing exams

Leadership

Liability/WC knowledge

Education

High school diploma

College degree preferred

AIC

CPCU

Job description

Creative Risk Solutions seeks a Sr. Workers’ Compensation Claims Specialist, Supervisor, to oversee complex claims and provide expert guidance across multiple states.

The role focuses on adjudication, investigation, negotiations, and client communication to protect insured and carrier interests. The ideal candidate has 5+ years adjusting workers' compensation and casualty claims, supervises staff, and ensures compliance with state licensing and regulatory requirements while driving best