Senior Workers’ Comp Claims Investigator (Hybrid/Remote)

The Hartford; Columbia (SC); Hybrid; USD 62.000 - 94.000; Vollzeit

Zusammenfassung

The Hartford is seeking a Sr. Representative Claims to plan, investigate, and settle workers’ compensation claims. You will analyze medical and financial data, coordinate with doctors, nurses, attorneys, and regulators, and ensure compliance with statutory and company policies.

The role emphasizes exceptional service and timely decision-making in a hybrid or remote work setting. Start Date is January 19, 2027; Hours are Monday–Friday with core business hours; Training lasts five weeks.

Qualifikationen

• Minimum 2+ years of workers’ compensation claim handling experience.
• Outstanding interpersonal skills.
• Strong written and verbal communication skills.
• Excellent time management and ability to manage priorities.
• HS Diploma required; Bachelor’s Degree preferred.

Aufgaben

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight and ensure adherence to statutory guidelines for all claims.
• Coordinate with doctors, nurses, attorneys, and regulators to facilitate claim resolutions.
• Deliver exceptional customer service by maintaining productive relationships with customers.
• Perform data analysis to inform claim decisions and calculate disability benefit rates.
• Utilize technology to achieve accurate and efficient claim outcomes.
• Demonstrate professional diplomacy in all customer interactions.
• Contribute to a culture of collaboration to maximize performance and engagement.
• Support continuous improvement initiatives.

Jobbeschreibung

The Hartford is seeking a Sr. Representative Claims to plan, investigate, and settle workers’ compensation claims. You will analyze medical and financial data, coordinate with doctors, nurses, attorneys, and regulators, and ensure compliance with statutory and company policies.

The role emphasizes exceptional service and timely decision-making in a hybrid or remote work setting. Start Date is January 19, 2027; Hours are Monday–Friday with core business hours; Training lasts five weeks.