Remote Workers' Comp Senior Claims Specialist

The Hartford; New Mexico; Hybrid; USD 62,000 - 94,000; Full time

Job summary

The Hartford is seeking a Sr. Representative Claims to handle workers’ compensation claims with expertise in investigation, valuation, and settlements. This 100% remote role is open to candidates residing in New Mexico, with a January 19, 2027 start date and standard full-time hours.

Ideal candidates have at least 2 years of WC claims experience, the ability to navigate statutory guidelines, and strong written and verbal communication skills. HS diploma required; bachelor’s degree preferred.

Qualifications

• Excellent interpersonal and communication skills for customer interactions.
• Strong focus on delivering outstanding customer service and accuracy.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
• Provide benefit oversight, disposition and adherence to statutory guidelines
• Leverage resources (doctors, nurses, attorneys, regulators) to support claims
• Deliver exceptional customer service and build productive relationships with customers
• Use data analysis to inform claim decisions and ensure accurate calculations
• Apply technology to achieve accurate and efficient claim outcomes

Skills

Interpersonal skills

Customer service

Written and verbal communication

Time management

Education

HS Diploma

Bachelor’s Degree preferred

Job description

The Hartford is seeking a Sr. Representative Claims to handle workers’ compensation claims with expertise in investigation, valuation, and settlements. This 100% remote role is open to candidates residing in New Mexico, with a January 19, 2027 start date and standard full-time hours.

Ideal candidates have at least 2 years of WC claims experience, the ability to navigate statutory guidelines, and strong written and verbal communication skills. HS diploma required; bachelor’s degree preferred.