Senior Workday Programs & Engagement Lead

LE002 ERP Analysts Inc; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ERPA is a client-focused technology services firm specializing in Workday implementations for higher education and government. The Senior Engagement Manager will lead Phase 1 implementations and manage AMS and Phase X engagements, guiding budgets, client relationships, and cross-functional teams across the full lifecycle.

Ideal candidates bring 3+ years leading Workday engagements, possess a Workday EM/PM certification, and can travel up to 25%.

Qualifications

• 3+ years of experience leading commercial Workday engagements throughout the full project lifecycle with a Workday partner (Launch Express is a plus!).
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to travel up to 25%, as needed

Responsibilities

• Be the culture champion for ERPA's core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Lead multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Conduct status updates and manage weekly, monthly and quarterly customer governance
• Assist with work assignments & resource management for Workday engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Skills

Project leadership

Communication skills

Workday expertise

Stakeholder management

Travel readiness

Education

Workday EM/PM certification

Tools

JIRA

ServiceNow

Salesforce

Smartsheet

Job description

ERPA is a client-focused technology services firm specializing in Workday implementations for higher education and government. The Senior Engagement Manager will lead Phase 1 implementations and manage AMS and Phase X engagements, guiding budgets, client relationships, and cross-functional teams across the full lifecycle.

Ideal candidates bring 3+ years leading Workday engagements, possess a Workday EM/PM certification, and can travel up to 25%.