Senior Workday Engagement Manager (Certified)

LE002 ERP Analysts Inc; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ERPA is a client-focused technology services firm specializing in Workday implementations for higher education and government. The Senior Engagement Manager will lead Phase 1 implementations and manage AMS and Phase X engagements, guiding budgets, client relationships, and cross-functional teams across the full lifecycle.

Ideal candidates bring 3+ years leading Workday engagements, possess a Workday EM/PM certification, and can travel up to 25%.

Qualifications

• 3+ years of experience leading commercial Workday engagements throughout the full project lifecycle with a Workday partner (Launch Express is a plus!).
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to travel up to 25%, as needed

Responsibilities

• Be the culture champion for ERPA's core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Lead multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Conduct status updates and manage weekly, monthly and quarterly customer governance
• Assist with work assignments & resource management for Workday engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Skills

Project leadership

Communication skills

Workday expertise

Stakeholder management

Travel readiness

Education

Workday EM/PM certification

Tools

JIRA

ServiceNow

Salesforce

Smartsheet

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a "people first" culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

Position Summary

Are you a team-oriented, collaborative Workday Senior Engagement Manager that wants to be part of an amazing team? Don't miss out on this great opportunity! Our Workday Senior Engagement Manager plays a critical role in building lasting relationships with ERPA's Workday customers, while managing Phase 1 implementations, as well as a portfolio of AMS and Phase X clients. This role is responsible for budget management, client engagement, and cross-functional team leadership throughout the full project lifecycle. You will contribute to the development of ERPA's Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Key Responsibilities

• Be a culture champion for ERPA's core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Lead multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Conduct status updates and manage weekly, monthly and quarterly customer governance
• Assist with work assignments & resource management for Workday engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Experience Requirements

• A minimum of 3 years of experience independently leading commercial Workday engagements throughout the full project lifecycle with a Workday partner (Launch Express is a plus!)
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
• Prior experience managing projects utilizing Smartsheet
• Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
• Must have excellent organizational skills and the ability to manage competing priorities
• Ability to travel up to 25%, as needed
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.

ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace.

All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.

Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Notice

We use E-Verify to confirm the identity and employment eligibility of all new hires.

ERPA is a client-centered IT services firm, modernizing and maximizing our clients investments in enterprise applications such as PeopleSoft, Workday, and cloud platforms such as AWS.

Founded in 1999, ERPA stands for its guiding principles: Empathy, Responsibility, Passion, and Agility.

We believe that through these principles we can provide the best environment for our employees and the best service and results for our customers.

With over 500 consultants spanning across our business lines, we provide solutions that are scalable, responsive, and elastic. We understand the full solution lifecycle of enterprise applications and cloud platforms and provide managed services, managed projects, managed hosting, contract consulting, and consulting services.

ERPA is proud to be an Equal Opportunity company.

We provide a fair and equal employment opportunity for all employees and job applicants regardless of age, color, national origin, ancestry, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Accommodations

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Please do not direct any other general employment related questions to this email. Only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.