Workday Engagement Manager – Phase X & AMS Lead

ERP Analysts; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

ERPA is a client-focused technology services firm specializing in Workday implementations for higher education and government organizations. We are seeking an Associate Workday Engagement Manager to support Engagement Managers on implementations, AMS and Phase X projects, delivering outcomes within scope and budget.

You will be the liaison between consultants and clients, managing multiple engagements, monitoring risks, and contributing to our Workday practice growth.

Qualifications

• 1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner.
• Experience managing Workday projects for higher ed/public sector clients is strongly preferred.
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
• Prior experience managing projects utilizing Smartsheet
• Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
• Must have excellent organizational skills and the ability to manage competing priorities
• Ability to travel up to 25%, as needed
• Location: USA or Canada; Sponsorship: Open to candidates who require sponsorship transfer

Responsibilities

• Be a culture champion for ERPA's core values ( Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Support multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Assist with status updates and managing weekly, monthly and quarterly customer governance.
• Assist with work assignments & resource management for AMS and Phase X engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Skills

Workday project management

JIRA

ServiceNow

Salesforce

Smartsheet

Verbal communication

Written communication

Organizational skills

Travel readiness

Independent work

Education

Workday EM/PM certification

Tools

JIRA

ServiceNow

Salesforce

Smartsheet

Job description

ERPA is a client-focused technology services firm specializing in Workday implementations for higher education and government organizations. We are seeking an Associate Workday Engagement Manager to support Engagement Managers on implementations, AMS and Phase X projects, delivering outcomes within scope and budget.

You will be the liaison between consultants and clients, managing multiple engagements, monitoring risks, and contributing to our Workday practice growth.