Senior Workday HCM Strategy & Configuration Lead

CVS Health Corporation; Harrisburg (Dauphin County); Hybrid; USD 100,000 - 190,000; Full time

Job summary

CVS Health Corporation is seeking a Workday HCM Strategy & Configuration Lead to join our Human Resources Technology team. This role supports HR and Payroll operations with scalable Workday solutions for domestic and international employees, collaborating with global partners and stakeholders.

The ideal candidate will blend functional and technical expertise, ensure timely delivery, and actively participate in Workday releases, with a focus on driving enhancements and robust documentation.

Qualifications

• 5+ years' experience configuring the Core HCM product area for domestic and international colleagues.
• 4+ years' experience with calculated fields, complex reports and various configurations in Workday.
• 4+ years' experience configuring, maintaining Business Processes, and building solutions in Workday.
• 3+ years' experience working with HR technology landscape, including cloud computing and mobile technologies.
• 2+ years' experience collaborating with SaaS vendors to provide timely resolution for defects.

Responsibilities

• Provides integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments.
• Establishes cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented.
• Works with dedication and motivation with colleague satisfaction as key goal.
• Collaborates with business and technical partners to support the Workday Core HCM functional area and roadmap, including the established list of global priorities.
• Understands the needs of the business and evaluates Workday capabilities through research and testing.
• Maintains clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
• Ensure that the delivered product meets or exceeds the business' needs and business objectives.
• Supports enhancements, project requests and defects, providing optimal and timely solutions.
• Gathers requirements, business process optimization, fit-gap analysis, functional design, configuration and testing, creating necessary documentation in each stage.
• Collaborates with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
• Actively participates in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Supports regression testing and guide regression testing teams.
• Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
• Leads the translation of business requirements to technical solutions and creating appropriate timelines.
• Maintains up to date documentation in tracking tools.
• Performs and supports user acceptance testing and creates necessary documentation including test plans, test scenarios, test cases and test results.
• Integrates relevant data and information and apply the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics.
• Challenges partners to think differently regarding HR and Payroll processes and operational issues; acting as a thought partner and modeling creative problem-solving to impact business decisions.
• Generate reports and analytics to support various business needs.

Skills

Workday Core HCM

Workday reporting & analytics

HR technology landscape

Requirements gathering & design

Vendor coordination

Education

Bachelor's Degree

Job description

CVS Health Corporation is seeking a Workday HCM Strategy & Configuration Lead to join our Human Resources Technology team. This role supports HR and Payroll operations with scalable Workday solutions for domestic and international employees, collaborating with global partners and stakeholders.

The ideal candidate will blend functional and technical expertise, ensure timely delivery, and actively participate in Workday releases, with a focus on driving enhancements and robust documentation.