Senior Workday Benefits Integration Analyst (Hybrid)

Coventek Inc; Atlanta (GA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Coventek Inc. in Atlanta, GA is seeking an experienced Senior Business Analyst to stabilize and troubleshoot Workday integrations with external benefits providers.

You will bridge business stakeholders with Workday functional/technical teams, integration developers, and provider teams to drive issue resolution. The role focuses on tracing end-to-end transactions across systems, determining root causes, and guiding corrective actions while documenting findings for technical and business

Qualifications

• Experience as a BA supporting HCM ERP implementations, production stabilization, or complex integrations.
• Ability to trace data and transactions across systems and organizations.
• Strong communication to explain findings to technical and non-technical stakeholders.

Responsibilities

• Analyze and troubleshoot Workday-to-benefits-provider integrations and the data exchanged between systems.
• Trace employee lifecycle, benefits, and payroll-related transactions end-to-end, including hires, transfers, job changes, compensation changes, payroll events, terminations, and other transactions affecting benefit eligibility, enrollment, contributions, or reporting.
• Investigate reported discrepancies and determine the root cause: data issue, Workday configuration, benefit plan configuration, integration logic or mapping, timing or processing issue, provider-side processing, or expected system behavior.
• Review integration outputs, inbound and outbound files or messages, logs, reports, Workday transactions, and provider responses to identify where an issue originates.
• Work with benefits and retirement subject matter experts to understand applicable business rules, expected results, and business impact.
• Collaborate with Workday functional teams, developers, integration teams, benefit providers, vendors, and other stakeholders to validate findings and implement or recommend corrective actions.
• Document root-cause analysis, findings, business rules, and recommended resolutions in a format that can be understood by both technical and business audiences.
• Help distinguish true defects from situations in which systems are operating as configured but the resulting behavior, business rule, or data relationship was not previously understood.
• Develop and maintain end-to-end data flow diagrams showing how key employee, payroll, retirement, and benefits transactions move through Workday integrations to external benefits providers.

Skills

Workday integrations

Data analysis

Issue troubleshooting

Cross-functional collaboration

Documentation

Communication skills

Tools

Workday

API / XML / JSON

ERP systems

Job description

Coventek Inc. in Atlanta, GA is seeking an experienced Senior Business Analyst to stabilize and troubleshoot Workday integrations with external benefits providers.

You will bridge business stakeholders with Workday functional/technical teams, integration developers, and provider teams to drive issue resolution. The role focuses on tracing end-to-end transactions across systems, determining root causes, and guiding corrective actions while documenting findings for technical and business