Hybrid Senior Workday Benefits Integration Analyst

Diversified Systems.com; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Diversified Systems is seeking a Senior Business Analyst to support stabilization and troubleshooting of Workday integrations with external benefits providers. The role acts as a bridge between business stakeholders, Workday teams, integration developers, and benefit provider teams.

The primary focus is tracing issues across integrations and driving resolution across source data, Workday configuration, benefit configurations, and provider systems.

Qualifications

• Experience as a Business Analyst supporting HCM ERP implementations, production stabilization, or complex system integrations.
• Strong analytical and troubleshooting skills across multiple systems and organizations.
• Experience analyzing integration data, mappings, transformation rules, logs, or reports.
• Ability to translate business questions into specific technical or functional investigations.
• Strong communication skills and the ability to explain complex findings to technical and non-technical stakeholders.
• Ability to coordinate across multiple teams and drive problems to resolution.

Responsibilities

• Analyze and troubleshoot Workday-to-benefits-provider integrations and the data exchanged between systems.
• Trace employee lifecycle, benefits, and payroll-related transactions end-to-end, including hires, transfers, job changes, compensation changes, payroll events, terminations, and other transactions affecting benefit eligibility, enrollment, contributions, or reporting.
• Investigate reported discrepancies and determine the root cause: data issue, Workday configuration, benefit plan configuration, integration logic or mapping, timing or processing issue, provider-side processing, or expected system behavior.
• Review integration outputs, inbound and outbound files or messages, logs, reports, Workday transactions, and provider responses to identify where an issue originates.
• Work with benefits and retirement subject matter experts to understand applicable business rules, expected results, and business impact.
• Collaborate with Workday functional teams, developers, integration teams, benefit providers, vendors, and other stakeholders to validate findings and implement or recommend corrective actions.
• Document root-cause analysis, findings, business rules, and recommended resolutions in a format understandable by both technical and business audiences.

Skills

Business Analysis

Workday Integrations

Troubleshooting

Data Tracing

Stakeholder Communication

Tools

Workday

APIs

XML/JSON

Job description

Diversified Systems is seeking a Senior Business Analyst to support stabilization and troubleshooting of Workday integrations with external benefits providers. The role acts as a bridge between business stakeholders, Workday teams, integration developers, and benefit provider teams.

The primary focus is tracing issues across integrations and driving resolution across source data, Workday configuration, benefit configurations, and provider systems.