Senior Workday Benefits Integration Analyst

nLeague; Atlanta (GA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

GA DCA seeks a Senior Business Analyst to stabilize and troubleshoot Workday-to-benefits-provider integrations, acting as a bridge between business stakeholders, Workday teams, integration developers, and provider teams.

The role requires hands-on investigation across system boundaries, tracing employee lifecycle, payroll, and benefit transactions end-to-end, identifying root causes, and guiding corrective actions in a hybrid Atlanta environment.

Qualifications

• Experience as a Business Analyst in HCM ERP or complex integrations.
• Strong analytical and troubleshooting skills across multiple systems.
• Ability to translate business questions into technical investigations.
• Excellent communication to technical and non-technical stakeholders.

Responsibilities

• Analyze and troubleshoot Workday-to-benefits-provider integrations and the data exchanged between systems.
• Trace employee lifecycle, benefits, and payroll-related transactions end-to-end, including hires, transfers, job changes, compensation changes, payroll events, terminations, and other transactions affecting benefit eligibility, enrollment, contributions, or reporting.
• Investigate reported discrepancies and determine the root cause: data issue, Workday configuration, benefit plan configuration, integration logic or mapping, timing or processing issue, provider-side processing, or expected system behavior.
• Review integration outputs, inbound and outbound files or messages, logs, reports, Workday transactions, and provider responses to identify where an issue originates.
• Work with benefits and retirement subject matter experts to understand applicable business rules, expected results, and business impact.
• Collaborate with Workday functional teams, developers, integration teams, benefit providers, vendors, and other stakeholders to validate findings and implement or recommend corrective actions.
• Document root-cause analysis, findings, business rules, and recommended resolutions in a format that can be understood by both technical and business audiences.
• Help distinguish true defects from situations in which systems are operating as configured but the resulting behavior, business rule, or data relationship was not previously understood.
• Develop and maintain end-to-end data flow diagrams showing how key employee, payroll, retirement, and benefits transactions move through Workday integrations to external benefits providers.

Skills

Business Analysis

Troubleshooting

Cross-functional collab

Communication

Independent problem solving

Tools

Workday

Job description

GA DCA seeks a Senior Business Analyst to stabilize and troubleshoot Workday-to-benefits-provider integrations, acting as a bridge between business stakeholders, Workday teams, integration developers, and provider teams.

The role requires hands-on investigation across system boundaries, tracing employee lifecycle, payroll, and benefit transactions end-to-end, identifying root causes, and guiding corrective actions in a hybrid Atlanta environment.