Senior Wellness Care Coordinator

Sage Health; Arbutus (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Sage Health is seeking a Care Coordinator to perform diverse administrative duties, including referral processing, patient registration, and benefits verification. You will handle insurance authorizations, schedule appointments, and communicate with referral sources to support efficient patient flow.

The role requires high organization, strong communication, and proficiency with Microsoft Office. You will work in a fast-paced clinic environment and contribute to high-quality patient care and

Qualifications

• High School Diploma or GED required.
• Office administrative/receptionist/clerical/customer service experience in a fast-paced, high-volume environment.
• Professional demeanor and communication always.
• Must be organized and attentive to detail.
• Ability to manage competing priorities.
• Resourcefulness in problem solving.
• Ability to take and follow through with assigned tasks and accountability.
• Ability to work in a fast-paced environment.
• Experience with Microsoft Office Word, Outlook, and Excel.

Responsibilities

• Reviews referral requests generated by primary care physicians and onsite specialists.
• Coordinates appointment date and time for patient.
• Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary.
• Secures patient information and maintains patient confidential health information.
• Reviews open referral report daily to ensure reports have been received prior to patient’s visit with PCP.
• Process a minimum of twenty referral orders per day.
• Process all referral authorizations per health plans protocol and systems (Availity).
• Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to the appropriate offices.
• Schedule urgent referral appointment per the request of the Primary Care Physician or onsite specialist.
• Informs Primary Care Physician via documentation in the EHR of missed appointments, reschedules as needed.
• Scan and index documents into the EHR; ensure necessary documents are available in advance of visits.
• Participates in center/market interdisciplinary teams related to patient care plans and outcomes.
• Aid coworkers to assure smooth office operation and delivery of excellent service.
• Perform other duties as assigned

Skills

Administrative experience

Professional communication

Organizational skills

Prioritization

Problem solving

Task ownership

Fast-paced environment

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Sage Health is seeking a Care Coordinator to perform diverse administrative duties, including referral processing, patient registration, and benefits verification. You will handle insurance authorizations, schedule appointments, and communicate with referral sources to support efficient patient flow.

The role requires high organization, strong communication, and proficiency with Microsoft Office. You will work in a fast-paced clinic environment and contribute to high-quality patient care and