Senior Warranty Lead - Data & Claims Analytics

PACCAR Inc; Renton (WA); On-site; USD 77,700 - 116,200; Full time

Benefits offered by this job

401k with up to a 5% company match

Fully funded pension plan

Comprehensive paid time off

Tuition reimbursement

Medical, dental, and vision plans

Flexible spending accounts (FSA)

Paid short-and long-term disability programs

Life insurance

Job summary

PACCAR Inc in Renton is seeking a Warranty Team Lead to manage warranty claims and provide support to Dealers and Fleet Customers. Candidates should have a 4-year degree and at least 3 years of relevant experience, along with strong communication skills.

The role involves working collaboratively across departments, with a focus on optimizing processes. PACCAR offers a competitive salary range and comprehensive benefits, including a 401k and tuition reimbursement.

Qualifications

• 4-year degree completed or in progress required.
• 3+ years of experience required.
• Experience defining requirements and using data to draw insights.

Responsibilities

• Provide onboarding/training support for new employees.
• Provide best-in-class support to Dealers and Fleet Customers.
• Analyze and process warranty claims per established guidelines.

Skills

Strong communication and negotiation skills

Intermediate to advanced skills in MS Word, Excel, PowerPoint, and Tableau

Good recall of detail and mechanical aptitude

Ability to organize and meet deadlines

Education

4-year degree completed or in progress

Tools

Snowflake

Tableau

Job description

PACCAR Inc in Renton is seeking a Warranty Team Lead to manage warranty claims and provide support to Dealers and Fleet Customers. Candidates should have a 4-year degree and at least 3 years of relevant experience, along with strong communication skills.

The role involves working collaboratively across departments, with a focus on optimizing processes. PACCAR offers a competitive salary range and comprehensive benefits, including a 401k and tuition reimbursement.